About
From its venue in London, Kleona Aesthetics offers Fat Dissolving Injections from £100. Available written feedback is mixed: positive comments mention clear explanations and attentive care, professional and knowledgeable service, and visible treatment results, while concerns include booking or communication, staff attentiveness and professionalism, and treatment results.
Reviews
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★☆☆☆☆via Google
I can’t comment on quality of treatment but I’m so glad I haven’t had a treatment at Kleona because the service and attitude is dire! The treatments are likely the same…please, stay away! I made an appointment which the salon cancelled last minute. It was a nuisance but I understand these things can happen. So I rescheduled and again, the night before the appointment, it was cancelled. No call, no explanation, no contact - absolutely appalling service. But it gets worse… I was charged for both appointments since I had booked them online and when I contacted the salon, they took no responsibility whatsoever and I’m still fighting for my money back. There is one thing being disorganised, having poor scheduling abilities and unable to manage appointments (although any simple salon can do all of this well!) but to take money from clients for them cancelling and do absolutely nothing to rectify the situation reeks of greed and theft to me.
★☆☆☆☆via Google
Be careful of this place. They cancel appointments with less than 2h notice. This has happened to me twice now 😢
★☆☆☆☆via Google
The worst customer service I ever experienced. I booked an appointment and paid £240 online immediately. The owner called me telling me she doesn’t have the product and I’ll have to move my appointment. Absolutely no reason for her not to have the product. I’ve been getting injections for 12+ years and never had this issue. She was rude and hang up on me. Proceeded to not pick up at all. Absolutely horrible service. Stay clear!!!
★★★★★via Google
Kleona truly cares about her clients, always taking the time to understand my needs and delivering amazing results. My skin feels healthier and looks more radiant after every visit. I trust Kleona completely and highly recommend her to anyone looking for personalized care. ✨
★★★★★via Google
Booked in for a micro needling facial today and overall such an amazing service! Starting from the initial greet with a personalised card. Kleona was so professional and really explained the whole treatment and the aftercare. The interior of the clinic was impeccable and deffo will be back soon for more! Thanks again!
