Nena Beauty - Salon & Laser Clinic
253 Portobello Road (Lancaster Road entrance), Notting Hill, W11 1LR
★ 4.7(121)Reviews
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★★★★★via Google
I did eyebrows threading, manicure and waxing with gita She was excellent for each treatment
★★★★★via Google
Very professional laser hair removal service. The staff were friendly, knowledgeable, and made me feel comfortable throughout. The clinic was clean and welcoming.
★★★★★via Google
Gita was absolutely wonderful. I had a relaxing head & shoulder massage, eyebrow threading and pedi. She was professional and friendly and made me feel relaxed ☺️
★☆☆☆☆via Google
Waste of time and money. For £170 it is definitely the worst massage I even had, I am not even sure the masseuse who gave me massage was qualified as she was literally doing same thing for one hour without releasing any knots. I live locally and go to massages once a week. I was trying this one with my friend, both massages were not really massages. I told my masseuse numerous times to focus on my back and shoulders and instead she was just doing the same movement for 1h without listening to what I was trying to say. My friend had massage given by the owner, which was lymphatic, with sadly also had zero effect (and we get massages done all the time, so speaking from the experience). We both were asking for one hour both of masseuses to change the technique and tension, but it was all the same. Shame, as it is local to me and I thought to give it a try. Instead of apologies or anything owner just went to defence mode telling us that we don’t know what we are saying and “next time” should ask for a different massage. Very poor experience, and not very client oriented P.S. to reply to Nena’s comments: we both did complain every 10 min, and nothing changed. The girl who was doing my massage was just doing the same motion with zero pressure for whole hour and did ask her many times to work on my problem zones. No free massages were offered, so no need to invent. You just said that next time I need to ask for a different massage (although I had tension on neck, shoulders and upper back). No one cares if you are doing it for 18 years. It doesn’t mean you’ve been doing it right or well.
★★☆☆☆via Google
The actual gel manicure was ok but coming out of the salon I realised how my nails were not filed properly. I didn’t mind too much but just less then a week later the nails begun to chip. I wasn’t even doing any work or using water or anything like that as I was on a holiday. I usually do gel manicures at another place and it lasts 2 weeks perfectly but here for £40 it didn’t even last a week. Having a manicure or any other nail service here is definitely not worth it.
