Reviews
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★★★★★via Google
While I was at work at London Doctors Clinic, I wasn’t feeling well with flu‑like symptoms and had a consultation with Dr Ali. His assessment was thorough, reassuring, and very efficient. The medication he prescribed worked incredibly quickly and helped me recover in no time. I’m genuinely grateful for his care and expertise. Thank you, Dr Ali.
★☆☆☆☆via Google
The clinic has a 5 minute policy. if you are more than 5 mins late they send someone else to take up your appointment. I arrived at the same time as another lady, exactly on the 5 minute mark, but because this lady talked for at least 6 minutes with the receptionist, when it came to my turn she said she had given my appointment to someone else because i was late. i told the receptionist i wasn’t late, i was here at the fifth minute, but because i didn’t speak on time apparently someone else could go before me. mind you i was having very intense knee pain, i couldn’t walk properly, i was limping at work. this policy needs to change, and if the receptionist sees a queue of other patients behind the one she’s currently talking to, she should ask them when their appointment is, to allow them to pass through whilst the other customer is speaking to them. Really disappointed and unimpressed.
★★★★★via Google
Very efficient clinic. Registered for an online appointment and was scheduled same day; the video appointment started on time; and the doctor was helpful. Overall I am very happy with the service provided and would use again.
★★★★★via Google
What a life saver. I was on vacation when a mesical problem occurred.The Doctor was very thorough ands caring. She helped me in a very scary situation so i could finish and enjoy the rest of my vacation.
★☆☆☆☆via Google
I came to the King’s Cross location for a medical appointment. When I arrived, the doctor was not present and the receptionist told me she stepped out for a glass of water. When she returned, after my appointment ended, she declined to see me. Her receptionist told me there were back to back appointments and she couldn’t get me in to see the doctor until 1:15. I had already paid on line for an appointment. This is the second time a doctor declined to treat me at this clinic after paying, saying the first time they don’t have the ability to help with a minor but urgent issue. Please be aware that this medical clinic is a waste of time (and money). I recommend going to the emergency room of UCL hospital for treatment. Any expectation you might get even the most basic medical help from this clinic is hopeless. The doctor, by the way, did not have back to back appointments, and instead sat in her office eating after she came back from the bakery or kitchen where she was getting a morning bite to eat. I’d heard that NHS is inadequate for UK residents. The Doctors Clinic Group is much worse and not a place anyone would want to go for medical care.
